{"id":398,"date":"2026-06-03T09:28:40","date_gmt":"2026-06-03T09:28:40","guid":{"rendered":"https:\/\/chaodarelva.pt\/privacy-policy\/"},"modified":"2026-06-03T09:28:40","modified_gmt":"2026-06-03T09:28:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/chaodarelva.pt\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section cdr-legal-hero\"><div class=\"et_pb_row_0 et_pb_row et_flex_row cdr-legal-h-r-271\"><div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone cdr-legal-h-c-271\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module cdr-legal-hero-text-native\"><div class=\"et_pb_text_inner\"><p class=\"cdr-eyebrow\">Legal \u00b7 Ch\u00e3o da Relva<\/p>\n<h1 class=\"cdr-legal-title\">Privacy <em>Policy<\/em><\/h1>\n<p class=\"cdr-legal-updated\">Last updated: June 1, 2026<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section cdr-legal-body\"><div class=\"et_pb_row_1 et_pb_row et_flex_row cdr-legal-b-r-271\"><div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone cdr-legal-b-c-271\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module cdr-legal-body-text-native\"><div class=\"et_pb_text_inner\"><div class=\"cdr-prose\">\n<h2>1. Who we are<\/h2>\n<p>Ch\u00e3o da Relva is a local accommodation located in Loriga, in the municipality of Seia (Serra da Estrela). This policy describes how we collect, use, and protect your personal data when you interact with us through the site <strong>chaodarelva.pt<\/strong>, the contact form, or direct messages (email, phone, WhatsApp).<\/p>\n<p>Data controller: <strong>Ch\u00e3o da Relva \u2014 Local Accommodation<\/strong> \u00b7 Loriga, Seia (Portugal) \u00b7 contact: <a href=\"mailto:geral@chaodarelva.pt\">geral@chaodarelva.pt<\/a>.<\/p>\n<h2>2. What data we collect<\/h2>\n<ul>\n<li><strong>Identification and contact data:<\/strong> name, email, phone.<\/li>\n<li><strong>Booking data:<\/strong> desired dates, number of people, any special requests.<\/li>\n<li><strong>Check-in data<\/strong> (only if the booking is confirmed): identification document as per Portuguese law (SEF).<\/li>\n<li><strong>Navigation data:<\/strong> IP address, browser type, pages visited.<\/li>\n<\/ul>\n<h2>3. How we use your data<\/h2>\n<ul>\n<li>Respond to information or availability requests.<\/li>\n<li>Manage the booking, check-in, and stay process.<\/li>\n<li>Comply with legal obligations (SEF registration, billing).<\/li>\n<li>Improve the website experience (aggregated and anonymous analysis).<\/li>\n<\/ul>\n<h2>4. Legal basis<\/h2>\n<ul>\n<li><strong>With your consent<\/strong> when you fill out the contact form.<\/li>\n<li><strong>For the execution of the contract<\/strong> for the provision of local accommodation services.<\/li>\n<li><strong>To comply with legal obligations<\/strong> to which we are subject.<\/li>\n<\/ul>\n<h2>5. With whom we share your data<\/h2>\n<p>Your data is not sold or shared for third-party marketing. It may occasionally be shared with:<\/p>\n<ul>\n<li><strong>SEF<\/strong> \u2014 mandatory legal registration of foreign clients.<\/li>\n<li><strong>Tax Authority<\/strong> \u2014 billing.<\/li>\n<li><strong>Technical providers<\/strong> (web hosting, email, analytics tools) acting as subcontractors.<\/li>\n<\/ul>\n<h2>6. Cookies and analytics tools<\/h2>\n<p>This site uses cookies that are technically necessary for WordPress operation, as well as statistical analysis cookies that help us understand, in an aggregated and anonymous way, how visitors interact with the site.<\/p>\n<p>You can block or delete cookies at any time through your browser settings. You can also refuse data collection by Google Analytics through the <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\" target=\"_blank\" rel=\"noopener\">official opt-out<\/a>.<\/p>\n<h2>7. How long we retain data<\/h2>\n<ul>\n<li><strong>Requests without booking:<\/strong> up to 12 months after the last contact.<\/li>\n<li><strong>Confirmed bookings:<\/strong> 10 years (legal tax retention period).<\/li>\n<li><strong>Web analytics data:<\/strong> 14 to 26 months.<\/li>\n<\/ul>\n<h2>8. Your rights<\/h2>\n<p>According to the GDPR, you have the right to:<\/p>\n<ul>\n<li>Access your personal data.<\/li>\n<li>Request the rectification of inaccurate data.<\/li>\n<li>Request the deletion of your data (\u201cright to be forgotten\u201d).<\/li>\n<li>Request the restriction of processing.<\/li>\n<li>Request the portability of your data.<\/li>\n<li>Withdraw consent, without retroactive effect.<\/li>\n<\/ul>\n<p>To exercise these rights: <a href=\"mailto:geral@chaodarelva.pt\">geral@chaodarelva.pt<\/a>. You also have the right to file a complaint with the <a href=\"https:\/\/www.cnpd.pt\" target=\"_blank\" rel=\"noopener\">CNPD<\/a>.<\/p>\n<h2>9. Security<\/h2>\n<p>We adopt appropriate technical and organizational measures. The site uses HTTPS and data is stored on servers in the EU.<\/p>\n<h2>10. Changes<\/h2>\n<p>This policy may be updated periodically. The current version is always the one published on this page.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-398","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/chaodarelva.pt\/wp-json\/wp\/v2\/pages\/398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chaodarelva.pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chaodarelva.pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chaodarelva.pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chaodarelva.pt\/wp-json\/wp\/v2\/comments?post=398"}],"version-history":[{"count":0,"href":"https:\/\/chaodarelva.pt\/wp-json\/wp\/v2\/pages\/398\/revisions"}],"wp:attachment":[{"href":"https:\/\/chaodarelva.pt\/wp-json\/wp\/v2\/media?parent=398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}